Shipping Cost:

Shipping:

Orders are shipped Monday - Friday
Same Day Shipping (on most orders placed before 2pm EST)

Sometimes we can not ship this quickly. If we can not ship your order within 3 business days, we will contact you by email.
We will inform you of an expected shipping date. If this date is not satisfactory to you, you may cancel your order with no obligation.

Please contact us to insure same day shipping on any over night or express item.

We ship orders via DHL, UPS, Fedex and USPS. Items are shipped DHL or UPS are FULLY INSURED, USPS may not be insured unless specified. Shipping rates are generated using the current UPS, USPS shipping rate schedule. In certain cases, Blue Star Antennas Ltd Co. reserves the right to substitute with USPS Priority or Express Mail. International Orders are normally shipped USPS Global Priority or Global Express.

IMPORTANT SHIPPING POLICY!

We will ONLY ship to an address listed with your credit card company.

Returns:

You may return non-defective items within 7 days of purchase. (less shipping charges and 10% restocking fee)

If you received free shipping, a $10.00 minimum or actual shipping and handling charges will be deducted from your refund.
All non-defective returns and cancellations are subject to a 5% fee to cover the cost of credit card merchant fees. Mail in orders paid by check or money order are not subject to the 5% fee if returned within 7 days.
There will be no refunds after 30 days. There will be no Non-defective returns after 7 days.

To receive any refund , all exchanged or returned merchandise must be in 100% original factory condition, including all packaging materials, inserts and manuals, and warranty cards (not filled-out) and all accessories including software and original wire ties and plastic bags.

Merchandise must be in its original box with no writing on the box or paper work included with the item.
Merchandise must be shipped in a shipping box. you are responsible for any shipping charges to return the item to us.
Merchandise that is returned with missing or damaged items will be returned to the customer.

To expedite your return, you must request an RMA (Return Merchandise Authorization) number from us by using our RMA Return System before returning your item. All returns must be shipped prepaid and insured. Items returned without an RMA will be subject to a 15% restocking fee regardless of the circumstances. RMAS must be clearly marked on the shipping box. We are not responsible for any returns lost by the shipping company, it is your responsibility to insure and track the package.

Exchanges for equal or greater value items are subject to the discretion of Blue Star Antennas Ltd. Co.